Supplier FAQ's

Are there any extra fees for access?
No, the general user interface of METRO Link plus is free of charge.
Wed, 1 Jul, 2026 at 3:37 PM
Can I get a test user to explore the Metro Link plus portal?
The added value of the portal comes from the applications and services we make available for you. There are numerous individual roles and authorizations to ...
Wed, 1 Jul, 2026 at 3:38 PM
How do I login the Metro Link plus portal?
First of all you have to go to the Metro Link plus startpage. For Germany this would be https://de.metrolink-plus.com/  On this page on the top right yo...
Mon, 23 Mar, 2020 at 10:53 AM
How to change the 2FA method selected
The option to change the 2FA method can be done by the any user for themselves. The only prerequisite is that you can login to Metro Link plus at all. If...
Wed, 1 Jul, 2026 at 3:45 PM
How to set up the 2nd factor authentication
New 2FA setup in ML+ With the 1st login the user needs to setup the 2FA. This has changed a bit and advanced for the option of usage of a so called securit...
Wed, 1 Jul, 2026 at 3:48 PM
How to set-up the Two-Factor-Authentication? (with Fido)
You can find the original document on the following page: https://de.metrolink-plus.com/howItWorksHelpText
Tue, 4 May, 2021 at 10:23 AM
How to set-up the Two-Factor-Authentication? (without Fido)
Important: Please do not interrupt the process of setting up two-factor authentication until you are finished.  If you do not wish to receive the ...
Tue, 4 May, 2021 at 10:23 AM
What a supplier admin can do in ML+
Invite new regular user Select ‘Supplier On-boarding’ from applications Switch to ‘Invite User’ tab Click on ‘Search’ Enter first name, last name an...
Thu, 20 Nov, 2025 at 11:07 AM
What every supplier user can do in ML+
Change own profile data Click on the down arrow next to your name on the top right and select ‘Profile & Settings’ Click on ‘Edit User Details’ No...
Thu, 20 Nov, 2025 at 8:44 AM
Whom do I need to contact when I need advice for usage of MEC
In case of any questions related to the Metro Link application MEC, please contact directly our external support partner Comarch: Tel.: +49 (0)351 42750105 ...
Wed, 1 Jul, 2026 at 3:50 PM