Compensation fees or penalties might apply for your Non-Deliveries or your Late Deliveries depending on your agreement with Metro. These penalties are calculated by Metro on a monthly or on a quarterly basis.

If the Penalties module is enabled for you, you can check the penalty details for one month at a time by selecting Penalty Details in the left-menu of SCOT.

 

 

In the Search section, select the Planned Delivery month for which you want to check the penalties. Optionally, you can narrow down your results to a specific supplier number (in case your company has several supplier numbers assigned) or order number. Click on “Search”.



The Search results include two sections:

  • Aggregated Value Information – an overview of penalties for the selected period and your applied search filters
  • A grid with penalty details at Article Variant level where you can accept or decline the penalty amount and enter your own proposal


Under Aggregated Value Information you have:



 

1. Total Calculated Penalty: Sum of the highlighted column values - The total penalty is the value calculated the first time for all late and non deliveries. It does not include any proposed or negotiated penalty values.

  • E.g. for June 2024, Total Penalty is EUR 5129.57 

 

 


2. Late Penalty Value: Sum of all penalties applied for late deliveries.


3. Non-Delivered Penalty Value: Sum of all penalties applied for non-deliveries.


4. Total Negotiated Amount: When Metro enters or accepts a different penalty amount than the initial one resulted after penalty calculation, the amount is shown here. Otherwise, it is shown as empty.


5. Total applied amount: The final penalty amount that is applied to you, after negotiation and approval.

 

NOTE: In case you use SCOT to propose different penalties, at article level, to Metro, your proposed penalty is not calculated or shown here. Only once it is accepted or added by Metro as negotiated amount, the Total Negotiated Amount is displayed.


Exporting Data:


You can also export the Penalty data in two formats - CSV and Excel - by clicking on the Burger menu displayed in the upper right corner of the Aggregated Value Information section.

 


In the detailed grid, the following information is displayed:

 


Supplier details:

  • Suppler Number and Name 

 

Article details:

  • Article Variant Number and Name

 

Delivery details:

  • Planned Delivery Date - the agreed delivery date.
  • Delivery Date - the actual delivery date

 

Order details:

  • Order Number – unique identifier for each order
  • Order Date – date when order was placed  

 

Penalty-related info:

  • Total Penalty – penalty applied to you for both Late and Non-Delivery
  • Penalty Late - penalty applied to you for Late Delivery
  • Penalty Non-Delivered - penalty applied to you for Non-Delivery
  • Proposed Penalty – penalty you can propose to Metro instead of the current penalty amount
  • Accept/Refuse (Y/N) – accept the proposed penalty (Y) or refuse it (N), then send your feedback to Metro for approval (details below).
     

Understanding the Negotiated amount

 

You can negotiate a different penalty amount than the one resulted after the initial penalty calculation. You can send your proposal to Metro directly via SCOT and, if Metro agrees with your proposal, the new negotiated penalty amount will become visible for you in SCOT under Total Negotiated Amount.
 

Proposed Penalty vs Accepted Penalty


If the feature is enabled for you, you have the possibility to “view and edit” penalties, which means you can propose back a different Penalty Amount than the one calculated by Metro.


If you want to propose your penalty amount for a specific Article Variant from a specific order: 

  • Log in to SCOT 
  • Go to Penalty Details section 
  • Select month Supplier number (in case you have assigned several supplier numbers) 
  • Order number 
  • Click on Search



You will get Penalty details that looks like below.

Now for a particular Article Variant you can:

  • Fill the Proposed Penalty amount(s)
  • Write comments which could be the reason for proposed penalty
  • Click on Send for Approval (to Admin). 
  • You can also click on Save Draft and send for approval later.

 


Note: The (i) next to Proposed penalty and Comments provides the mandatory rules to be followed when you enter value this field. You can view it by hovering the cursor on the (i).


  

IMPORTANT:

When you send for approval, the submission will be for all penalty values (all orders, all supplier numbers if there are several assigned to you) for the selected period. As it is mentioned in the pop-up window below. 

As soon as you click on Continue, all the lines for selected period will become inactive (grey). 

So you can send your proposed values one time for the selected period.

 

E.g. February 2023 in this example