The Operational Dashboard on your SCOT homepage consists of the following sections:

  • OTIF Contributors
  • RCA
  • Logistic Parameter Insights


You have a Period selector where you can choose from Last 1 Week, Last 2 Weeks, Last 3 Weeks and Last 1 Month, depending on the timeframe you are interested.


NOTE: “Last 1 Month” stands for the last complete calendar month. This means the previous month which has already ended (and not the last 4 consecutive weeks).

E.g. Throughout October, Last 1 month is considered the entire month of September.




OTIF Contributors: Positive and Negative


These sections display the number of Article variants which contribute to Negative, respectively Positive OTIF. By clicking on the number, you will be redirected to the Contributors page - with the filters set on homepage automatically applied (supplier number, period, negative or positive contributors).



The detail level goes down to article variant on Contributors page. While on Homepage, OTIF, availability and Lost Sale Opportunity are broken down to supplier account level, giving a more general overview, Contributors goes down to most detailed level possible and brings in the spotlight best performing article variants and worst performing article variants. It is extremely important to single out these article variants and understand the reasons behind their good or bad performance in order to keep optimizing OTIF, Availability and Lost Sales Opportunity.


For details, please check the articles dedicated to the Contributors page.



RCA (Root Cause Analysis)


This section displays two types of Failed Order Lines (FOLs), namely New FOL and Rejected FOL.

New FOLs, not commented by you, as well as FOLs which are checked and rejected by Metro are of high interest to you, so they are both displayed right on the homepage. Information visible at a quick glance, so you can asses and take action quickly. 




Clicking on these two options redirects you to the Root Cause Analysis section, with the corresponding filters predefined in order to show New FOLs (not commented by you, so you need to take action on FOL: RCA2 is null, RCA3 is null) or Rejected FOLs (rejected by Metro).


Logic for New FOLs and Rejected FOLs


New FOLs:

- logic: RCA2 is null and RCA3 is null

- Not necessarily new, but not commented by you

- You need to take action on these FOLs and enter your RCs and comments




Rejected FOLs:

- logic: RCA2 and RCA3 can be NULL or NOT NULL

- RCA Approved by Metro = False (2, Rejected)

- You cannot comment on these FOLs rejected by Metro anymore, but can contact Metro to provide feedback if needed


 


Logistic Parameter Insights


This section brings forward specific articles which might need your attention. As the Info (i) bubble text explains it, the articles highlighted here might have some misalignments in the Metro system and, by using Logistic Parameters editing options, you can improve correctness and accuracy of the data so that for the next deliveries OTIF will be better.



How does this work?

SCOT checks FOLs generated for the preselected period and account and counts articles from FOLs with specific root cause. For example, FOLs related to incorrect MOQ (Minimum Order Quantity) or to order/delivery schedules. The number of these articles is displayed in the Logistic Parameters Insights, under MOQ, MU in Pallet, Order Schedule. By clicking on one of these numbers, you are redirected to the corresponding section in Logistic Parameters, where you can check the data related to these articles and correct it if it is wrong.


1. MOQ (Minimum Order Quantity)


This section shows the number of articles for which FOLs were generated because the orders did not respect the agreed minimum order quantity (MOQ).

Click on the number below MOQ and you will be redirected to Logistic Parameters - Article parameters section.

Check the articles listed and, in case MOQ or Order Batch needs changes, click on the Edit icon to initiate a change request (more about this in the Logistic Parameters articles).



2. MU in Pallet  (Coming soon)


3. Order Schedule


This section shows the number of articles for which FOLs were generated because the orders did not respect the agreed order and delivery schedules.

Click on the number below Order Schedule and you will be redirected to Logistic Parameters - Order/Delivery parameters section.

Check the articles listed and, in case delivery schedules (OD/DD/LT) need changes, click on the Edit icon to initiate a change request (more about this in the Logistic Parameters articles).


NOTE: Here you can have a bigger number of articles because SCOT shows articles at delivery location level. So for each article you might have several records because the same article is delivered to multiple Metro locations (store, platform, etc.).



4. Supplier Holiday


This section shows the status of your holiday change requests sent to Metro. They can be In Progress, Approved or Rejected.

By clicking on the number below each status, you will be redirected to the Logistic parameters - Supplier Holidays section where you can check each record.



In Progress:


Approved:


Rejected: